Shared services groups together a number of key areas of support for business process outsourcing.
CCC services clients across a number of these areas.
A dedicated Call Centre team which can provide both inbound and outbound call centre services.
Programmers, Developers, iOS and Android Developers, Website Designers; Help Desk Support; IT Professionals to work on contract or permanent basis
Secretarial tasks which include transcription (audio typing), word-processing, spread-sheets, mail-outs and database management as well as virtual secretarial/PA services
Professionally designed and formatted documents and reports, including PDF conversions
Beautifully prepared sales presentations, promotional brochures, flyers and newsletters
Other general administration that may include: Stationery Ordering, Travel Bookings, Diary Management, Conference Bookings, debt collection and many more functions.
Experts in IT
Perhaps uniquely in the market, our management team, include IT professionals who have run IT consultancies. This means we have a strong understanding of the needs and the issues typically faced in running a business Australia and New Zealand. It enables us to be proactive and strategic in helping you make the most of your offshore team.
While we can’t reveal our clients in full, to ensure the security of their buisness, we are able to share their kind feedback on their CCC experience:
We have been with CCCDMS for the past 12 months. Starting with two, we now have 7 staff and expect to take on more in the coming year.
They present high standard work in a reliable manner. Not only are our staff efficient, the cost saving is in excess of 50 percent of what it would cost here in Australia. These savings have kept me competitive in a challenging, ever changing industry.
I have recommended CCCDMS to business associates who are also now using the company’s services.
Get in touch to learn more about how CCC can help you grow your business.